Terms of Service
Effective 25 August 2026
SMS terms and conditions (consumers)
By providing your mobile number and checking the text-message box on a booking or enquiry form powered by Atlas Acquire, you agree to receive appointment confirmations, appointment reminders and follow-up marketing text messages from the business you enquired with, sent through Atlas Acquire. Consent is not a condition of any purchase or of booking an appointment: the box is optional, never pre-checked, and the form can be submitted without it.
Message frequency varies (typically 2–6 messages per month). Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
To opt out and stop receiving messages, reply STOP to any message at any time; you will receive a single confirmation and no further messages. For help, reply HELP or email hello@atlasacquire.io. No mobile information, mobile phone number, or SMS consent is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how your information is handled.
Agreement
These Terms of Service govern access to and use of the Atlas Acquire platform by the business that creates an account (the "Operator", "you"). By creating an account, accepting an order or using the service, you agree to these terms. If you are entering into them on behalf of a business, you represent that you are authorised to bind that business.
Scope of the service
Atlas Acquire provides consultation landing pages, enquiry capture, attribution reporting, automated messaging and internal appointment scheduling. It is not a medical device, an electronic health record, a clinical intake tool, a billing or insurance system, or a source of medical, legal or financial advice, and it must not be presented to consumers as any of those.
Accounts and access
You are responsible for the accuracy of your account information, for safeguarding credentials, and for all activity by the team members you grant access to your workspace. You must notify us promptly of any suspected unauthorised access. We may suspend access where required to protect the platform, other Operators, or to comply with law.
Subscription, fees and renewal
Subscriptions are billed in advance on a monthly basis in US dollars through our payment processor, Stripe. Any one-time setup fee is charged with the first invoice. Subscriptions renew automatically each month until cancelled. You may cancel at any time from the billing page; cancellation takes effect at the end of the current paid period and access continues until then. Fees already paid are non-refundable except where required by law. Failed payments may result in suspension of access after a reasonable notice period. We may change pricing on at least 30 days' notice, effective at your next renewal.
Acceptable use
The platform is not designed for clinical intake. You must not use it to collect diagnoses, medications, medical history, treatment eligibility assessments, clinical photographs, insurance information or emergency medical information. The contact, service-interest and appointment information the platform does handle may be regulated in some contexts, and you remain responsible for determining and meeting your own legal obligations for it. You must not upload unlawful, infringing or misleading content, purchase or import contact lists, send messages to people who have not consented, attempt to breach tenant isolation or access another Operator's data, probe or overload the platform, or resell the service without a written agreement. You are responsible for the accuracy of the claims, offers, pricing and before/after style content shown on your pages.
Messaging compliance
You are solely responsible for complying with the TCPA, CAN-SPAM, A2P 10DLC carrier requirements, state messaging laws and any other regulations applicable in your jurisdiction. You must obtain and maintain valid express consent before sending any marketing message, must not remove or alter consent language or opt-out handling in the platform, and must honour opt-outs. The platform records consent with timestamp and wording, processes STOP and HELP keywords automatically, and suppresses further marketing to opted-out contacts. Where a messaging provider is not connected, messages are recorded as simulated and are not delivered. Carriers may filter, delay or block messages; we do not guarantee delivery.
Your data
You retain ownership of your enquiry, appointment and campaign records. You grant us a limited licence to host, process and transmit that data solely to provide and support the service. You may export or delete your records at any time. We process personal information as described in our Privacy Policy. On termination, we delete or irreversibly anonymise your data within 90 days, except where retention is required by law.
Service availability and support
We target high availability but do not commit to a specific uptime percentage unless stated in a separate written agreement. We may perform scheduled maintenance and will give reasonable notice where practicable. Support is provided by email during US business hours.
Third-party services
The platform integrates with third-party providers including Twilio, Stripe, our email delivery provider and Cloudflare. Your use of those services is subject to their own terms. We are not responsible for outages, filtering decisions, account actions or price changes made by those providers.
Intellectual property
Atlas Acquire and all software, designs, templates and documentation that make up the platform remain our property. You may not copy, reverse engineer, or create derivative works from the platform. Feedback you provide may be used to improve the service without obligation to you.
Disclaimers
Except as expressly stated, the platform is provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant any particular volume of enquiries, bookings, conversion rate, message deliverability or business result.
Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or data. Our total aggregate liability arising out of or relating to these terms is limited to the fees you paid to us in the twelve months preceding the event giving rise to the claim.
Indemnity
You will defend and indemnify Atlas Acquire against third-party claims, damages and reasonable costs arising from your content, your marketing claims, your handling of consumer data, or your failure to comply with messaging, advertising or privacy laws.
Termination
You may terminate at any time by cancelling your subscription. We may terminate or suspend for material breach of these terms, non-payment, or unlawful use, with notice where practicable. Sections relating to fees owed, data, intellectual property, disclaimers, liability, indemnity and governing law survive termination.
Governing law and disputes
These terms are governed by the laws of the State of Florida, United States, without regard to conflict of law rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Palm Beach County, Florida. Each party waives any right to a jury trial and to participate in a class action.
Changes
We may update these terms as the product develops. Material changes will be posted here with a new effective date and communicated to Operator administrators before they take effect. Continued use after the effective date constitutes acceptance.
Contact
These terms are entered into with Trent Palacio, sole proprietor d/b/a Atlas Acquire, a sole proprietorship established in the State of Florida, United States. Questions about these terms: hello@atlasacquire.io.
Mailing address: 1416 Lake Bass Drive, West Palm Beach, FL 33411.